Careers at Heficed

Heficed empowers businesses to effortlessly scale worldwide with IP addresses, cloud servers and bare metal under one platform.

We are those, the Different.

Core values

storm troopers image

Being Who You Are

You can be either dog or cat person, unicorn or dire wolf fan, Android or iOS lover (…or neither). We believe that every person and their life is extraordinary. Our time is limited, let‘s not waste it living someone else‘s life.

Continuous Learning

Technological advancement is driven by information, thus we constantly learn to enhance our knowledge and competence — be smarter and wiser than the day before.

working with laptop image
Showing results abstract image

Long-Term Connections

We are not interested in one-night stands and temporary partnerships. We focus on building long-term friendship with our customers, by providing them honest and personalized customer experience. We are here for them all the way to make hosting experience wonderful and fulfilled.

Heficed Summer Camp 2020

heficed summer camp

Environment

We strive to create a culture where everyone could be themselves and enjoy their moment at work _

music image

Music in the Office for the Good Mood

sales team lead

Casual Dress Code

working remotely image

Ability to Work Remotely

Presentation image

Prompt decision making

team lead and team image

Friendly working environment

schedule image

Flexible working hours

Opportunities

Create a world that inspires digital revolution_

We are hiring:

Abuse Prevention Specialist

Job Overview

We are expanding our Abuse Desk team. As a team, our goal is timely abuse report resolution and making our infrastructure a safer place on the internet.

In this position you will:

  • deal with incoming internet abuse reports (spam, phishing, malware, etc);
  • investigate and analyze claims, liaise with both clients and reporters, handle the reports within set time frame according to the procedure;
  • identify harmful customers who misuse the company’s services and take preventive actions

We expect that you have:

  • the basics of technical knowledge (general understanding of IP addresses, servers, clouds, internet abuse and misuse)
  • excellent verbal, written & listening skills in English;
  • possibility to work in shifts.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

877 – 1600 Eur/ mon. Gross

Depends  on technical knowledge value, especially in abuse prevention
area.

Content writer -> Coordinator

Job Overview

We are looking for an experienced Content Writer with technical background who would like to take Content Coordinator role.

In this position you will:

  • manage content writing for IT landing pages, blog posts, business cases, data sheets, white papers, newsletters, etc.;
  • edit and polish existing content to improve
    engagement;

  • optimize content for SEO purposes;
  • ensure timely implementation of the set goals for content
    creation and launch.

We expect that you have:

  • technical content writing experience;
  • excellent verbal and written English skills;
  • basic WordPress skills;
  • basic SEO knowledge.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

1200 – 2200 eur/mon. Gross 

Depends on experience and competency level

Junior Account Manager

Job Overview

We are expanding our great Sales team and looking for a highly motivated Jr. Account Manager to join us. As an Account Manager, you will represent our company, manage customer relations and sell services to new and existing B2B customers.

In this position you will:

  • communicate with B2B customers over Slack and ticket system by advising on the service choices, answering questions and coordinating the resolution of their technical problems;
  • represent Heficed and its high quality services to customers by means of timely and polite communication;
  • promote new services to existing and potential customers;
  • achieve agreed sales targets.

We expect that you have:

  • the basics of technical knowledge; (general understanding of IP addresses, servers, clouds, internet abuse and misuse);
  • excellent verbal, written & listening skills in English;
  • basic WordPress skills;
  • possibility to work in shifts.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

  • 880 – 1230 Eur / mon, Gross + bonuses;
  • depends on experience and competency level.

PHP Developer

Job Overview

We are looking for a mid/ senior level PHP developer (back-end), who would like to contribute by developing a unique solution for a global IP addresses limitation.

In this position you will:

  • be a part of a team building and maintaining one of our most valuable products – IP Address Market;
  • investigate and discover architectural problems, such as site performance and database design;
  • migrate legacy systems to modern code;
  • integrating with 3rd party services;
  • write unit & integration tests;
  • communicate, document and share technical knowledge .. 

We expect that you have:

  • 3 – 4 years experience as a Software Developer using PHP;
  • strong English language skills;
  • proficiency with code versioning tool – Git;
  • knowledge of REST API, SQL, Linux, SysOps;
  • understanding of OOP principles & proper code design;
  • experience in working with Elasticsearch, Docker, RabbitMQ, Database Optimization..

Why Heficed?

  • working flexible hours in an agile environment with skilled, experienced team members and with great IT product manager;
  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

From 2500 Eur/ mon. Gross

Depends on experience level.

Technical Client Support Specialist

Job Overview

We are expanding our SUPER Support team and looking for a new team member who is willing to help our clients with technical issues and increase competencies in IT field at the same time.

In this position you will:

  • consult our customers and handle requests by using ticket system, Slack, emails;
  • provide remote and onsite support to clients all over the world;
  • collaborate with our sales team and support them in technical area.

We expect that you have:

  • excellent verbal, written & listening skills in English;
  • the basics of technical knowledge and ambition to learn new things in IT field;
  • customer service skills (experience working in customer service);
  • possibility to work in shifts.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

877 – 1230 Eur / mon. Gross 

Depends on experience level in customer service and technical
knowledge.

System Administrator (mid/senior level)

Job Overview

We are expanding and looking for an experienced, thirsty for challenges mid/senior level system administrator to join our vibrant and dedicated ITS team. As a system administrator, you will manage our servers, its hardware, give insights on best practices, automation of relevant IT procedures which are vital and super important for a smooth operations of our company’s IT infrastructure.

In this position you will:

  • maintain and develop server infrastructure;
  • maintain databases and automate IT procedures;
  • manage the configuration and installation of hardware and software;
  • design and develop the backup and restore procedures, security best practices;
  • develop and execute various network projects.

We expect that you have:

  • 3 – 5 years of experience working with virtualization technologies: KVM, QEMU;
  • 3-5 years of experience managing Linux servers: Regular updates, backups, managing file systems;
  • 3-5 years of experience troubleshooting Linux servers: Performance analysis, The Root cause analysis;
  • advance knowledge of automation tools: Ansible, Puppet, Salt, Terraform, etc.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

From 2464 Eur / mon. Gross 

Depends on experience and competency level 

Performance Marketing Specialist

Job Overview

We are expanding and looking for an enthusiastic Performance Marketing Specialist to join our ambitious marketing team. As a Performance Marketing Specialist you will be a key driver of all digital marketing activities in our company.

In this position you will:

  • plan, organize and successfully implement PPC campaigns (PPC, Google AdWords, social media platforms);
  • collaborate with the content team & provide data insights;
  • monitor data and analyze results;
  • prepare reports and recommendations for optimization;
  • recommend digital marketing strategic direction to management;
  • perform any other duties as properly assigned;

We expect that you have:

  • minimum 2 years of marketing / PPC / social media campaigns experience;
  • a genuine interest in PPC and associated channels;
  • excellent analytical and organizational skills with high attention to details;
  • excellent verbal, written & listening skills in English;

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

1580 – 1950 Eur / mon. Gross;

Depends on experience and competency level

Company Project Manager

Job Overview

We are looking for enthusiastic and motivated Company Project Manager to join our team.  In this role, you you will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects in our company.

In this position you will:

  • plan and implement day-to-day tasks together with Managers and other interested parties;
  • take proactive approach to problem solving, and following up on direction from management;
  • collaborate with developers, web designers, marketing, sales teams and others;
  • prepare project documentation/reports and ensure that project documents are complete, current, and stored appropriately;
  • manage projects using PRINCE2 methodology.

We expect that you have:

  • strong organizational and time management skills;
  • previous experience in project management;
  • ability to coordinate and interact with all levels of coworkers;
  • basic IT knowledge.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

1928 – 2631 Eur / mon. Gross;

Depends on experience and competency level

IT Project Manager

Job Overview

We are expanding and looking for an experienced IT Project Manager to join our  team.  As an IT Project Manager you will be fully responsible for a full cycle of the development of IT projects within our company.

In this position you will:

  • drive the project team in the development of approved requirements from project initiation through post launch phase;
  • perform the full range of project management cycle: initiating, planning, executing, monitoring and closing;
  • track project performance, analyze the successful completion of short and long-term goals;
  • ensure project documents are complete, current, and stored appropriately;
  • collaborate with developers, web designers, marketing, sales teams and others.

We expect that you have:

  • 2+ of experience as an IT Project Manager or Product Owner;
  • technical background is just a must;
  • excellent verbal, written & listening skills in English;
  • working knowledge of JIRA;
  • soft skills for management (conflict resolution, reporting, communication and flexibility);
  • experience in Agile environment or Project Management certification (PMP) would be considered as a plus.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

2455 – 4133 Eur / mon. Gross;

Depends on experience and competency level

Marketing Team Lead

Job Overview

We are expanding and looking for an experienced marketing guru to join us. As a Marketing Leader you will lead and manage our marketing team and ensure smooth and effective operation of our company’s marketing activities.

In this position you will:

  • develop and drive company’s marketing strategy;
  • create diverse marketing material, including but not limited to blog posts, web pages, social media posts, banners, etc.;
  • measure and report on the performance of marketing campaigns, gain insights and assess them against organizations’ marketing goals;
  • analyze customer behavior and adjust advertising campaigns accordingly;
  • analyze competitors and provide constant feedback and insights to the top management;
  • participate in product development, providing insights on customer preferences and product optimization;
  • manage external agencies – ensuring all digital platforms are functioning, optimized and updated

We expect that you have:

  • 5+ years of experience in marketing, preferably in an IT related environment;
  • strong leadership skills;
  • creative and analytical capabilities;
  • excellent verbal, written & listening skills in English

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

  • from 2464 eur/mon. Gross;
  • depends on experience and competency level

If you have any questions or want talk directly with our Head of Human Resources, you can reach her by LinkedIn or email.

Ruta Smolske

Head of HR

Ruta Smolske

Close ×

Join our team!

    Or Attach CV

    File size limit: 3 MB

    Supported file formats: PDF, DOC, DOCX

    We use cookies to provide our services and for analytics and marketing. To find out more about our use of cookies, please see our Cookies Policy. By continuing to browse our website, you agree to our use of cookies.