Careers at Heficed

Heficed empowers businesses to effortlessly scale worldwide with IP addresses, cloud servers and bare metal under one platform.

We are those, the Different.

Core values

Being Who You Are

You can be either dog or cat person, unicorn or dire wolf fan, Android or iOS lover (…or neither). We believe that every person and their life is extraordinary. Our time is limited, let‘s not waste it living someone else‘s life.

Continuous Learning

Technological advancement is driven by information, thus we constantly learn to enhance our knowledge and competence — be smarter and wiser than the day before.

Long-Term Connections

We are not interested in one-night stands and temporary partnerships. We focus on building long-term friendship with our customers, by providing them honest and personalized customer experience. We are here for them all the way to make hosting experience wonderful and fulfilled.

Heficed Summer Camp 2020

Environment

We strive to create a culture where everyone could be themselves and enjoy their moment at work _

Music in the Office for the Good Mood

Casual Dress Code

Ability to Work Remotely

Prompt decision making

Friendly working environment

Flexible working hours

Opportunities

Create a world that inspires digital revolution_

We are hiring:

Junior Abuse Prevention Specialist

Job Overview

We are expanding our Abuse Desk team. As a team, our goal is timely abuse report resolution and making our infrastructure a safer place on the internet.

In this position you will:

  • deal with incoming internet abuse reports (spam, phishing, malware, etc);
  • investigate and analyze claims, liaise with both clients and reporters, handle the reports within set time frame according to the procedure;
  • identify harmful customers who misuse the company’s services and take preventive actions

We expect that you have:

  • the basics of technical knowledge (general understanding of IP addresses, servers, clouds, internet abuse and misuse)
  • excellent verbal, written & listening skills in English;
  • possibility to work in shifts.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

877 – 1600 Eur/ mon. Gross

Depends  on technical knowledge value, especially in abuse prevention
area.

Content writer -> Coordinator

Job Overview

We are looking for an experienced Content Writer with technical background who would like to take Content Coordinator role.

In this position you will:

  • manage content writing for IT landing pages, blog posts, business cases, data sheets, white papers, newsletters, etc.;
  • edit and polish existing content to improve
    engagement;

  • optimize content for SEO purposes;
  • ensure timely implementation of the set goals for content
    creation and launch.

We expect that you have:

  • technical content writing experience;
  • excellent verbal and written English skills;
  • basic WordPress skills;
  • basic SEO knowledge.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

1200 – 2200 eur/mon. Gross 

Junior Account Manager

Job Overview

We are expanding our great Sales team and looking for a Junior Account Manager to represent our company, manage customer relations and sell services to new and existing B2B customers.

In this position you will:

  • communicate with B2B customers over Slack and ticket system by advising on the service choices, answering questions and coordinating the resolution of their technical problems;
  • represent Heficed and its high quality services to customers by means of timely and polite communication;
  • promote new services to existing and potential customers.

We expect that you have:

  • the basics of technical knowledge;
  • excellent verbal, written & listening skills in English;
  • basic WordPress skills;
  • possibility to work in shifts.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

900 – 1600 eur/mon. Gross + bonuses

PHP Developer

Job Overview

We are looking for a mid/ senior level PHP developer (back-end), who would like to contribute by developing a unique solution for a global IP addresses limitation.

In this position you will:

  • be a part of a team building and maintaining one of our most valuable products – IP Address Market;
  • investigate and discover architectural problems, such as site performance and database design;
  • migrate legacy systems to modern code;
  • integrating with 3rd party services;
  • write unit & integration tests;
  • communicate, document and share technical knowledge .. 

We expect that you have:

  • 3 – 4 years experience as a Software Developer using PHP;
  • strong English language skills;
  • proficiency with code versioning tool – Git;
  • knowledge of REST API, SQL, Linux, SysOps;
  • understanding of OOP principles & proper code design;
  • experience in working with Elasticsearch, Docker, RabbitMQ, Database Optimization..

Why Heficed?

  • working flexible hours in an agile environment with skilled, experienced team members and with great IT product manager;
  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

From 2500 Eur/ mon. Gross

Depends on experience level.

Technical Client Support Specialist

Job Overview

We are expanding our SUPER Support team and looking for a new team member who is willing to help our clients with technical issues and increase competencies in IT field at the same time.

In this position you will:

  • consult our customers and handle requests by using ticket system, Slack, emails;
  • provide remote and onsite support to clients all over the world;
  • collaborate with our sales team and support them in technical area.

We expect that you have:

  • excellent verbal, written & listening skills in English;
  • the basics of technical knowledge and ambition to learn new things in IT field;
  • customer service skills (experience working in customer service);
  • possibility to work in shifts.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vocation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

877 – 1230 eur/mon. Gross 

Depends on experience level in customer service and technical
knowledge.

If you have any questions or want talk directly with our Head of Human Resources, you can reach her by LinkedIn or email.

Ruta Smolske

Head of HR

Ruta Smolske

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