Careers at Heficed

Job Overview

In this position you will:

• manage content writing for IT landing pages, blog posts, business cases, data sheets, white papers, newsletters, etc.;
• edit and polish existing content to improve
  engagement;
  
• optimize content for SEO purposes;
  
• ensure timely implementation of the set goals for content
  creation and launch.
  

We expect that you have:

• technical content writing experience;
  
• excellent verbal and written English skills;
  
• basic WordPress skills;
• basic SEO knowledge.

Why Heficed?

• flexible working hours and opportunity to work remotely;
• competitive salary;
• additional vocation days;
• challenging and interesting projects;
• opportunity for continues learning;
• environment where you can be who you are.

Job Overview

In this position you will:

• communicate with B2B customers over Slack and ticket system by advising on the service choices, answering questions and coordinating the resolution of their technical problems;
• represent Heficed and its high quality services to customers by means of timely and polite communication;
  
• promote new services to existing and potential customers;
  
• achieve agreed sales targets.

We expect that you have:

• the basics of technical knowledge; (general understanding of IP addresses, servers, clouds, internet abuse and misuse);
• excellent verbal, written & listening skills in English;
  
• basic WordPress skills;
• possibility to work in shifts.

Why Heficed?

• flexible working hours and opportunity to work remotely;
• competitive salary;
• additional vocation days;
• challenging and interesting projects;
• opportunity for continues learning;
• environment where you can be who you are.

Job Overview

In this position you will:

• be a part of a team building and maintaining one of our most valuable products – IP Address Market;
• investigate and discover architectural problems, such as site performance and database design;
  
• migrate legacy systems to modern code;
• integrating with 3rd party services;
• write unit & integration tests;
• communicate, document and share technical knowledge .. 

We expect that you have:

• 3 – 4 years experience as a Software Developer using PHP;
  
• strong English language skills;
  
• proficiency with code versioning tool – Git;
• knowledge of REST API, SQL, Linux, SysOps;
• understanding of OOP principles & proper code design;
• experience in working with Elasticsearch, Docker, RabbitMQ, Database Optimization..

Why Heficed?

• working flexible hours in an agile environment with skilled, experienced team members and with great IT product manager;
• flexible working hours and opportunity to work remotely;
• competitive salary;
• additional vocation days;
• challenging and interesting projects;
• opportunity for continues learning;
• environment where you can be who you are.

Job Overview

In this position you will:

• consult our customers and handle requests by using ticket system, Slack, emails;
• provide remote and onsite support to clients all over the world;
  
• collaborate with our sales team and support them in technical area.

We expect that you have:

• excellent verbal, written & listening skills in English;
• the basics of technical knowledge and ambition to learn new things in IT field;
• customer service skills (experience working in customer service);
• possibility to work in shifts.

Why Heficed?

• flexible working hours and opportunity to work remotely;
• competitive salary;
• additional vocation days;
• challenging and interesting projects;
• opportunity for continues learning;
• environment where you can be who you are.

Job Overview

In this position you will:

• maintain and develop server infrastructure;
• maintain databases and automate IT procedures;
• manage the configuration and installation of hardware and software;
• design and develop the backup and restore procedures, security best practices;
• develop and execute various network projects.

We expect that you have:

• 3 – 5 years of experience working with virtualization technologies: KVM, QEMU;
• 3-5 years of experience managing Linux servers: Regular updates, backups, managing file systems;
• 3-5 years of experience troubleshooting Linux servers: Performance analysis, The Root cause analysis;
• advance knowledge of automation tools: Ansible, Puppet, Salt, Terraform, etc.

Why Heficed?

• flexible working hours and opportunity to work remotely;
• competitive salary;
• additional vocation days;
• challenging and interesting projects;
• opportunity for continues learning;
• environment where you can be who you are.

Job Overview

In this position you will:

• plan, organize and successfully implement PPC campaigns (PPC, Google AdWords, social media platforms);
• collaborate with the content team & provide data insights;
• monitor data and analyze results;
• prepare reports and recommendations for optimization;
• recommend digital marketing strategic direction to management;
• perform any other duties as properly assigned;

We expect that you have:

• minimum 2 years of marketing / PPC / social media campaigns experience;
• a genuine interest in PPC and associated channels;
• excellent analytical and organizational skills with high attention to details;
• excellent verbal, written & listening skills in English;

Why Heficed?

• flexible working hours and opportunity to work remotely;
• competitive salary;
• additional vocation days;
• challenging and interesting projects;
• opportunity for continues learning;
• environment where you can be who you are.

Job Overview

In this position you will:

• plan and implement day-to-day tasks together with Managers and other interested parties;
• take proactive approach to problem solving, and following up on direction from management;
• collaborate with developers, web designers, marketing, sales teams and others;
• prepare project documentation/reports and ensure that project documents are complete, current, and stored appropriately;
• manage projects using PRINCE2 methodology.

We expect that you have:

• strong organizational and time management skills;
• previous experience in project management;
• ability to coordinate and interact with all levels of coworkers;
• basic IT knowledge.

Why Heficed?

• flexible working hours and opportunity to work remotely;
• competitive salary;
• additional vocation days;
• challenging and interesting projects;
• opportunity for continues learning;
• environment where you can be who you are.

Job Overview

In this position you will:

• drive the project team in the development of approved requirements from project initiation through post launch phase;
• perform the full range of project management cycle: initiating, planning, executing, monitoring and closing;
• track project performance, analyze the successful completion of short and long-term goals;
• ensure project documents are complete, current, and stored appropriately;
• collaborate with developers, web designers, marketing, sales teams and others.

We expect that you have:

• 2+ of experience as an IT Project Manager or Product Owner;
• technical background is just a must;
• excellent verbal, written & listening skills in English;
• working knowledge of JIRA;
• soft skills for management (conflict resolution, reporting, communication and flexibility);
• experience in Agile environment or Project Management certification (PMP) would be considered as a plus.

Why Heficed?

• flexible working hours and opportunity to work remotely;
• competitive salary;
• additional vocation days;
• challenging and interesting projects;
• opportunity for continues learning;
• environment where you can be who you are.

Job Overview

In this position you will:

• develop and drive company’s marketing strategy;
• create diverse marketing material, including but not limited to blog posts, web pages, social media posts, banners, etc.;
• measure and report on the performance of marketing campaigns, gain insights and assess them against organizations’ marketing goals;
• analyze customer behavior and adjust advertising campaigns accordingly;
• analyze competitors and provide constant feedback and insights to the top management;
• participate in product development, providing insights on customer preferences and product optimization;
• manage external agencies – ensuring all digital platforms are functioning, optimized and updated

We expect that you have:

• 5+ years of experience in marketing, preferably in an IT related environment;
• strong leadership skills;
• creative and analytical capabilities;
• excellent verbal, written & listening skills in English

Why Heficed?

• flexible working hours and opportunity to work remotely;
• competitive salary;
• additional vocation days;
• challenging and interesting projects;
• opportunity for continues learning;
• environment where you can be who you are.