Careers at Heficed

Heficed empowers businesses to effortlessly scale worldwide with IP addresses, cloud servers and bare metal under one platform.

We are those, the Different.

Core values

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Being Who You Are

You can be either dog or cat person, unicorn or dire wolf fan, Android or iOS lover (…or neither). We believe that every person and their life is extraordinary. Our time is limited, let‘s not waste it living someone else‘s life.

Continuous Learning

Technological advancement is driven by information, thus we constantly learn to enhance our knowledge and competence — be smarter and wiser than the day before.

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Long-Term Connections

We are not interested in one-night stands and temporary partnerships. We focus on building long-term friendship with our customers, by providing them honest and personalized customer experience. We are here for them all the way to make hosting experience wonderful and fulfilled.

Heficed Summer Camp 2020

heficed summer camp

Environment

We strive to create a culture where everyone could be themselves and enjoy their moment at work _

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Music in the Office for the Good Mood

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Casual Dress Code

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Ability to Work Remotely

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Prompt decision making

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Friendly working environment

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Flexible working hours

Opportunities

Create a world that inspires digital revolution_

We are hiring:

Social Media Marketing Manager

Job Overview

We are expanding and looking for Social Media Marketing Manager to join our Marketing Team!

In this position you will:

  • be responsible for creating and planning social media campaigns;
  • develop and execute long-term social media strategies;
  • oversee and create day-to-day content and timelines for social platforms;
  • analyze social media data to define further strategic moves

We expect that you have:

  • experience with managing social media accounts;
  • ability to develop and execute social media strategies;
  • rock solid knowledge of social media channels and their usability;
  • more than fluent English – you’ll be representing our brands after all;
  • you having design skills would be nice

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • health insurance
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

1225 – 2105 Eur/ mon. Gross

Depends  on experience and competency level.

Abuse Prevention Specialist

Job Overview

We are expanding our Abuse Desk team. As a team, our goal is timely abuse report resolution and making our infrastructure a safer place on the internet.

In this position you will:

  • deal with incoming internet abuse reports (spam, phishing, malware, etc);
  • investigate and analyze claims, liaise with both clients and reporters, handle the reports within set time frame according to the procedure;
  • identify harmful customers who misuse the company’s services and take preventive actions

We expect that you have:

  • the basics of technical knowledge (general understanding of IP addresses, servers, clouds, internet abuse and misuse)
  • excellent verbal, written & listening skills in English;
  • possibility to work in shifts.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

877 – 1600 Eur/ mon. Gross

Depends  on technical knowledge value, especially in abuse prevention
area.

Content Editor 

Job Overview

We are looking for an experienced Content Editor, preferably with a technical background who would like to join our Marketing Team.
As an Editor, you will proofread, revise, rewrite, and edit content to match our company’s voice and tone, that our target audience will love to read. Your primary responsibilities will be to ensure that the content is factually correct, follows best SEO content practices, well punctuated, and grammatically correct.

In this position you will:

  • Maintain and update our existing content;
  • Edit, revise, rewrite and proofread content;
  • Determine if the content is following quality standards, brand consistency and style;
  • Giving feedback and advice to content writers;
  • Cooperate and liaise with Marketing Team and other stakeholders.

We expect that you have:

  • Proven working experience as an Editor;
  • Strong writing/editing/proofreading skills;
  • Hands-on experience with publishing tools;
  • Proven familiarity with SEO and social media best practices;
  • Excellent written skills in English;
  • An eye for detail along with critical thinking;
  • Prioritizing and multitasking.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • Health insurance;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

1405 – 2110 eur/mon. Gross 

Depends on experience and competency level

Content writer 

Job Overview

We are looking for an experienced Content Writer with technical background who would like to join our Marketing Team.

In this position you will:

  • manage content writing for IT landing pages, blog posts, business cases, data sheets, white papers, newsletters, etc.;
  • edit and polish existing content to improve
    engagement;

  • optimize content for SEO purposes;
  • ensure timely implementation of the set goals for content
    creation and launch.

We expect that you have:

  • technical content writing experience;
  • excellent verbal and written English skills;
  • basic WordPress skills;
  • basic SEO knowledge.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • Health insurance;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

1200 – 2200 eur/mon. Gross 

Depends on experience and competency level

Junior Account Manager

Job Overview

We are expanding our great Sales team and looking for a highly motivated Jr. Account Manager to join us. As an Account Manager, you will represent our company, manage customer relations and sell services to new and existing B2B customers.

In this position you will:

  • communicate with B2B customers over Slack and ticket system by advising on the service choices, answering questions and coordinating the resolution of their technical problems;
  • represent Heficed and its high quality services to customers by means of timely and polite communication;
  • promote new services to existing and potential customers;
  • achieve agreed sales targets.

We expect that you have:

  • the basics of technical knowledge; (general understanding of IP addresses, servers, clouds, internet abuse and misuse);
  • excellent verbal, written & listening skills in English;
  • basic WordPress skills;
  • possibility to work in shifts.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

  • 880 – 1230 Eur / mon, Gross + bonuses;
  • depends on experience and competency level.

PHP Developer

Job Overview

We are looking for a mid/ senior level PHP developer (back-end), who would like to contribute by developing a unique solution for a global IP addresses limitation.

In this position you will:

  • be a part of a team building and maintaining one of our most valuable products – IP Address Market;
  • investigate and discover architectural problems, such as site performance and database design;
  • migrate legacy systems to modern code;
  • integrating with 3rd party services;
  • write unit & integration tests;
  • communicate, document and share technical knowledge .. 

We expect that you have:

  • 3 – 4 years experience as a Software Developer using PHP;
  • strong English language skills;
  • proficiency with code versioning tool – Git;
  • knowledge of REST API, SQL, Linux, SysOps;
  • understanding of OOP principles & proper code design;
  • experience in working with Elasticsearch, Docker, RabbitMQ, Database Optimization..

Why Heficed?

  • working flexible hours in an agile environment with skilled, experienced team members and with great IT product manager;
  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

From 2500 Eur/ mon. Gross

Depends on experience level.

Technical Client Support Specialist

Job Overview

We are expanding our SUPER Support team and looking for a new team member who is willing to help our clients with technical issues and increase competencies in IT field at the same time.

In this position you will:

  • consult our customers and handle requests by using ticket system, Slack, emails;
  • provide remote and onsite support to clients all over the world;
  • collaborate with our sales team and support them in technical area.

We expect that you have:

  • excellent verbal, written & listening skills in English;
  • the basics of technical knowledge and ambition to learn new things in IT field;
  • customer service skills (experience working in customer service);
  • possibility to work in shifts.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

877 – 1230 Eur / mon. Gross 

Depends on experience level in customer service and technical
knowledge.

System Administrator (mid/senior level)

Job Overview

We are expanding and looking for an experienced, thirsty for challenges mid/senior level system administrator to join our vibrant and dedicated ITS team. As a system administrator, you will manage our servers, its hardware, give insights on best practices, automation of relevant IT procedures which are vital and super important for a smooth operations of our company’s IT infrastructure.

In this position you will:

  • maintain and develop server infrastructure;
  • maintain databases and automate IT procedures;
  • manage the configuration and installation of hardware and software;
  • design and develop the backup and restore procedures, security best practices;
  • develop and execute various network projects.

We expect that you have:

  • 3 – 5 years of experience working with virtualization technologies: KVM, QEMU;
  • 3-5 years of experience managing Linux servers: Regular updates, backups, managing file systems;
  • 3-5 years of experience troubleshooting Linux servers: Performance analysis, The Root cause analysis;
  • advance knowledge of automation tools: Ansible, Puppet, Salt, Terraform, etc.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

From 2464 Eur / mon. Gross 

Depends on experience and competency level 

Abuse Prevention Team Lead

Job Overview

We are looking for an experienced Team Lead to join our Abuse Prevention Desk team. As a team, our goal is timely abuse report resolution and making our infrastructure a safer place on the internet.

The position covers the primary responsibilities:

  • Research, identify and investigate requests that have potential fraud/abuse customer’s activities (e.g. SPAM, copyrights violations, malware, scamming, phishing, etc.), take action in accordance with the company’s Terms of Services and policies
  • Act as a liaison with the RIRs, country and international law enforcement agencies, and all other relevant regulatory oversight agencies
  • Prepare reports regarding customer’s fraudulent and abuse activities
  • Determine and recommend an appropriate course of action for fraud detection, minimization and prevention
  • Develop, manage and improve abuse management process, software and internal policies
  • Work cross-functionally with our other departments and teams regarding customer’s account suspensions, closures, and other risk matters

Required Qualifications And Skills:

  • In-depth understanding of IP addressing, Global IP routing, Network Security, and other components of global Internet behavior
  • Experience in fraud and abuse management and investigations
  • Ability to analyze, summarize, and communicate findings and issues drawn from facts, and apply complex legal and regulatory requirements in a highly effective manner
  • Highly skilled in English verbal and written communication
  • Ability to quickly learn new technology and processes
  • Analytical mind with creative problem-solving abilities and results-oriented approach
  • Strong work ethic with high energy and willingness to learn on the job

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • Health insurance;
  • additional vacation days;
  • challenging and exciting projects;
  • opportunity for continues learning;
  • an environment where you can be who you are.

Salary range

2104 – 2976 Eur / mon. Gross;

Depends on experience and competency level

IP Broker

Job Overview

We are expanding our great Sales Team and looking for a highly motivated IP Broker to join us. As an IP Broker, you will build and maintain customer relationships, execute sales and procurement, and complete administrative duties, such as document preparation and follow-ups with customers.

In this position you will:

  • Research potential clients and suppliers;
  • Compare and evaluate offers from IP suppliers;
  • Negotiate terms of the agreement: pricing, block size, and delivery dates acceptable to the client;
  • Consult and assist the client in creating an online account (membership application process) of the respective RIR;
  • Work with the IP Marketplace team to onboard and integrate new investors and develop existing client relationships;
  • Keep current investors satisfied and deliver exceptional investor service on a day-to-day basis;
  • Update job knowledge by participating in RIR educational opportunities; reading professional publications; maintaining personal networks; exploring opportunities.

We expect that you have:

  • Proven work experience in procurement or similar field;
  • Experience in delivering client-focused solutions based on customer needs;
  • Good knowledge of vendor and supplier sourcing practices (researching, evaluating and liaising with vendors/suppliers);
  • Solid analytical skills, with the ability to create contracts, financial reports, and conduct cost analyses;
  • Proven ability to manage multiple projects at a time while paying strict attention to detail and adherence to deadlines;
  • Excellent communication, negotiation, and presentation skills.

Why Heficed?

  • Flexible working hours and the ability to work remotely;
  • Additional vacation days;
  • Health Insurance;
  • Opportunity for continues learning;
  • Environment where you can be who you are.

Salary range

2103 – 2975 Eur / mon. Gross

Depends on experience and competency level

Network Administrator

Job Overview

We are looking for a Network Administrator to expand our team! 

In this position you will:

  • Maintain, secure, and ensure availability of large-scale network switches and routers;
  • Configure, monitor, troubleshoot, support and improve all network devices located in international Data Centers (South Africa, Germany, USA, Brazil etc.);
  • Support business continuity planning and disaster recovery, as they relate to network infrastructure;
  • Development and execution of various network projects;
  • Encounter unfamiliar technologies, applications and situations, figure them out, and provide solutions that match the company’s needs.

We expect that you have:

  • At least 2 years of recent IT experience working with a variety of network technologies (BGP, VLAN, DHCP etc.);
  • Strong understanding of Juniper, Brocade, Arista products and software;
  • Knowledge and experience with Open Systems Interconnection (OSI) model;
  • Knowledge and experience with Zabbix, Junos, Linux network stack;
  • Advanced interpersonal and written communication in English;
  • Well organized, dependable and detail-oriented;
  • Analytical mind with creative problem-solving abilities;
  • Strong work ethic with high energy and willingness to learn on the job;
  • Basic of Python, Bash would be an advantage;
  • Passion for technology!

Why Heficed?

  • Flexible working hours and the ability to work remotely;
  • Additional vacation days;
  • Health Insurance;
  • Opportunity for continues learning;
  • Environment where you can be who you are.

Salary range

1230 – 1582 Eur / mon. Gross;

Depends on experience and competency level

Technical SEO Lead 

Job Overview

We are looking for an experienced Technical SEO Lead, preferably with a background in the IT industry. You will act as an expert on all technical SEO matters, keeping up with new trends.
You will be the go-to person in the SEO team when it comes to analytics, reporting, modifying websites and resolving technical issues on our sites. You should have superior technical, organizational and time management skills as you will be expected to be able to work on balancing multiple projects at any one time.

In this position you will:

  • Will initiate and own major SEO projects for our brands;
  • Create clear requirement documentation that developers, designers and technical teams can easily understand and digest;
  • Find, identify, and implement technical SEO fixes across our websites;
  • Improve organic visibility on SERPs, including ranking on knowledge graphs, quick answers, featured snippets etc.;
  • Lead SEO audits that drive business metrics to impact conversion and revenue;
  • Create reports and optimize web properties, driving success metrics

We expect that you:

  • Have proven technical SEO experience;
  • Understand the technical aspects of crawling, indexing, and ranking;
  • Have experience with keyword research, search engine algorithms, and ranking factors;
  • Working knowledge of structured data schemas and rich snippets;
  • Experience with site crawlers and log file analysis;
  • Experience with a wide variety of SEO tools such as Ahrefs, Google Analytics, Google Search Console, Screaming Frog and similar.
  • Professional experience of HTML, CSS.

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • Health insurance;
  • additional vacation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • an environment where you can be who you are.

Salary range

1935 – 2464 Eur / mon. Gross;

Depends on experience and competency level

Partnership Network Development Lead

Job Overview

We are expanding our Sales Team and looking for a Partnership Network Development Lead to join us to help drive business success.

In this position you will:

  • Work closely with product and business unit leads to develop an understanding of the competitive landscape and identify prospective partners;
  • Expand existing IPXO footprint and drive new customer leads with partners to grow overall revenue with a focus on business outcomes;
  • Become a trusted member of the partnership development team and own deal execution with partners, leveraging Partner programs and coaching partners on best practices;
  • Advise customers and commercial sales teams on the value of partners, align partners with sales teams to drive success, and recommend qualified partners to support customer needs;
  • Experience with cloud technologies and service provider ecosystems and business models;
  • Drive executive connections with regional sales leadership and partner leadership, including partner value propositions.

We expect that you have:

  • Have a general view of the Partner Ecosystem worldwide;
  • Direct sales or business development experience;
  • Experience working with partners through account management, product management and program management platforms;
  • Experience engaging and influencing C-level executives and strong familiarity with decision-making processes with enterprise customers;
  • Experience presenting and articulating complex concepts;
  • Excellent communication, both written and verbal (English) and presentation skills;
  • Demonstrated experience working with multiple stakeholders, including direct and channel marketing, product management, and account management teams;
  • Professional knowledge of Salesforce, MS Excel, MS PowerBI;
  • Basic knowledge of APIs and integrations.

Why Heficed?

  • Flexible working hours and opportunity to work remotely;
  • Competitive salary;
  • Additional vacation days;
  • Challenging and interesting projects;
  • Opportunity for continues learning;
  • Environment where you can be who you are.

Salary range

3305 – 4132 eur/mon. Gross

depends on experience and competency level

Marketing Team Lead

Job Overview

We are expanding and looking for an experienced marketing guru to join us. As a Marketing Leader you will lead and manage our marketing team and ensure smooth and effective operation of our company’s marketing activities.

In this position you will:

  • develop and drive company’s marketing strategy;
  • create diverse marketing material, including but not limited to blog posts, web pages, social media posts, banners, etc.;
  • measure and report on the performance of marketing campaigns, gain insights and assess them against organizations’ marketing goals;
  • analyze customer behavior and adjust advertising campaigns accordingly;
  • analyze competitors and provide constant feedback and insights to the top management;
  • participate in product development, providing insights on customer preferences and product optimization;
  • manage external agencies – ensuring all digital platforms are functioning, optimized and updated

We expect that you have:

  • 5+ years of experience in marketing, preferably in an IT related environment;
  • strong leadership skills;
  • creative and analytical capabilities;
  • excellent verbal, written & listening skills in English

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

  • from 2464 eur/mon. Gross;
  • depends on experience and competency level

Golang Developer (mid level)

Job Overview

We are expanding and looking for an experienced and talented Golang Developer to join our DevOps team

In this position you will:

  • be responsible for building app using Go;
  • work closely with the rest of the team to define the product vision and make architecture decisions;
  • build new features and software improvements;
  • define further software development steps;

We expect that you have:

  • good knowledge of software development methodologies and ability to quickly adapt to new languages and platforms when needed;
  • extensive development experience with statically typed, compiled programming languages;
  • good knowledge of relational databases;
  • good knowledge of network communication protocols;
  • solid understanding of concurrency;
  • excellent verbal, written & listening skills in English;

Would be good if you had:

  • experience with GOLANG and PHP programming languages;
  • experience with MySQL and MongoDB database engines;
  • experience with AMQP and HTTP network communication protocols;
  • experience with Unix operating systems

Why Heficed?

  • flexible working hours and opportunity to work remotely;
  • competitive salary;
  • additional vacation days;
  • challenging and interesting projects;
  • opportunity for continues learning;
  • environment where you can be who you are.

Salary range

  • 2464 – 4600 eur/mon. Gross;
  • depends on experience and competency level

If you have any questions or want talk directly with our Head of Human Resources, you can reach her by LinkedIn or email.

Ruta Smolske

Head of HR

Ruta Smolske

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