We ensure that all of our globally located Points Of Presence stringently follow the internationally affirmed standards of application expected of a high performing SaaS and network provider. These standards include ISO 27001 for information security management systems, ISO 9001 handling the requirements for a quality management system, ISAE 3402 Type II prescribing Service Organization Control reports and ISO 14001 that monitors our environmental management systems.
Heficed’s extensive partnerships with numerous strategically selected top Tier 1 ISP providers ensure that our blended IP Transit service allows client organizations to profit from our globally located PoPs and extensive routing through settlement-free peering. The far-reaching combination enables us to deliver exceptional stable BGP connections throughout all the Internet Exchange Access points with whom we participate, with up to 100 Gbps of safe IP Blended traffic immediately available.
Colocating with Heficed provides you with options. Self-support or use our Remote Hands service where you’ll enjoy access to an experienced and highly-skilled team of support engineers. While you support your clients, we’ll manage your infrastructure, from deployments to administrative assignments. Achieve IT resource efficiencies, improved expenditure control and transform your data center operations through Heficed’s Remote Hands service.
We have extensive experience in shipping to and from the most logistically challenging data center locations on the planet. A fully inclusive door-to-door solution is available for those companies colocating with us through our globally appointed shipping partners. Through these partnerships, we ensure compliance with local import laws and clearance through customs, packing, labeling, unpacking and inventory of boxes and equipment.
Such is the dire consequence of potential external and internal attacks on proprietary and sensitive information held within data centres; we apply the highest of security measures both digitally and physically to protect all assets. The evolving nature of global threats includes burglary, theft, vandalism and terrorism, which necessitate state-of-the-art surveillance and access control. We also plan and test for contingencies against ecological risks from flood, fire and natural disaster.
Surveillance monitoring 24×7 on all our data center locations provides a frontline defence strategy against many of the physical threats that have amplified in recent years. To further protect personnel, hardware, software and network, CCTV is just part of an integrated security portfolio that is employed. The security arrangements includes intrusion alerts, heat and smoke detectors linked to fire suppressing systems, access control cards including biometric variations, and sufficiently augmented fencing at data center perimeters.
Each of our data centers has a team of engineers on call 24/7/365 to provide full support to our colocated clients. Their wide-ranging knowledge encompasses all aspects of IT maintenance, fault-finding and replacement and their locality ensures a swift response. They undertake a broad spectrum of tasks on behalf of the client, swap-outs of hard disks, memory, network cards and powers supplies, plus alarm status analysis, reboots and network issue investigations, all in collaboration with the client directions.
Heficed currently has ten premium data center locations. They are strategically placed around the globe in Europe, Asia, Africa and Americas. We are planning further expansion of our data centers, and are looking to increase the number of our owned PoP locations in the near future.
As part of our ongoing commitment to providing flexibility and value for money, Heficed’s colocation services offer not just full server racks but also half (partial rack rental) in all of our data centers. Requirements vary from client to client and of course, tend to develop throughout business lifecycles, so adaptability is key. Whether it be half a rack or multiple racks, we provide cost-effective scalability with 24/7 virtual and physical security and support options.
We are future-proofing our ability to accommodate the changing landscape of increasingly complex data traffic management by eliminating our single network architecture offering and focusing instead on providing blended network solutions. The result is that our network infrastructure grants access to many upstream network architectures, with the added advantage to our clients that the whole service is on a single cost basis with cross-network SLA’s in place.
Effortlessly scale your worldwide operations on a single platform that offers global choices in subnets, powerful cloud servers and bare metal cloud.
Proto Compute, our stable, secure Bare-Metal Cloud offering is single tenancy, fully customizable and auto-provisioning. Through our infrastructure stack interconnect with blacklist free IP addresses via our world leading IP Address Market.
10 Minutes Provisioning
10 Global Locations
A virtual bare metal solution without the limitations of a physical world. Built on top of opitimized open-source KVM hypervisor with a choice of operating systems and custom automation, manage your server as though it was in your own premise.
Software Defined Storage
Direct connection via IP Transit global network spanning the world. Heficed Connect provides up to 100 Bbps of blended traffic through resilient connectivity, utilizing our own BGP solution directly to the internet and through multiple Tier-1 ISP providers.
Tier 1 Blended Traffic
Software Defined Network
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