All reports are reviewed and inspected promptly to ensure that our network is used in accordance to our Terms of Service. If you are aware of someone breaching our terms or the law while using our services, please report it using the form below. Please give as much detail as possible to enable us to effectively investigate your complaint.
If you believe a website hosted with Heficed is infringing on your copyright, you can report this here. We will pass on your complaint to our customer where possible, and if necessary, we may also take action.
We take malware and other fraudulent activity on our network(s) very seriously and will take all action necessary to remove it once detected.
Please ensure you provide as much information as possible to ensure we can investigate malware/phishing reports. Please include screenshots, URLs, email headers and any other information which will help.
We do not tolerate the sending of UBE/UCE or spam on our network. Please ensure you provide as much detail as possible in your report, including email headers and any other relevant information to help us properly track the source of unsolicited email.
We will not tolerate any unacceptable or illegal material hosted on our servers. Such material includes (but is not limited to):
Please include screenshots, URLs or correspondence and any other information which will help.