Blank Page at My Terminal

If you face a blank page at your Terminal, please clear your browser’s cache and restart your browser. Alternatively, try using a different browser (Chrome, Firefox, Edge).

Our developers often update the Heficed Terminal to implement security updates and new functionalities. Old information may be cached in your browser, thus disrupting the service.

Clearing the browser’s cache should refresh the blank page and resolve the problem.

Of course, if you encounter any other page-related issues, please submit a ticket to our Support with the page URL and screenshots.

Related articles:

Was this article helpful?

Need support?

If you need any further help, don't hesitate to send a support request to our support team.