My IP Is Blocklisted

If you cannot send emails from your server, it is possible that your server IP address has been listed in public spam blocklists.

Your IP might be blocklisted for several reasons, including:

  • Misconfigured mail service on your server
  • Bulk emailing
  • Low-quality email content
  • Bad domain reputation

You can check your IP status using such online tools as MxToolbox.

You are held responsible for your IP reputation. If you wish to resolve the issue, you need to contact the administrator of a specific blocklist and request them to remove your IP.

NOTE: It is strictly forbidden to send spam messages from our servers.

To learn more, please check our Terms of Service.

Related articles on other types of suspensions and blocks:

Was this article helpful?

Still need help?

Heficed Slack Community

Get involved in Heficed Slack community. Get updates, ask questions, connect with peers.

Heficed Slack

Need support?

If you need any further help, don't hesitate to send a support request to our support team.