I Am Suspended for UDP Flood. What’s That?

UDP (User Datagram Protocol) flood is a type of DoS (Denial of Service) attack performed to make a web server connection unavailable.

Connection disturbance occurs when large UDP packets are sent to random ports on a targeted host. When a host becomes incapable of answering multiple UDP packet requests, the system gets overwhelmed and becomes unresponsive to other users.

If we recognize an intentional UDP flood performed from your server, we reserve the right to suspend your service. To lift your server suspension, please remove the source of the UDP flood and then contact our Support department at support@heficed.com.

If your server was corrupted, we suggest reinstalling your service and adding a stronger password via the Heficed Terminal.

For more details regarding this reason for suspension, we suggest reading our Terms of Service.

Related articles on other types of suspensions and blocks:

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